The WhatsApp platform for travel agencies and points traders

Your whole business, run from WhatsApp.

Everything your team needs to talk to clients, quote, trade, invoice and get paid, in one place. Use it as it is, or let us build a desk around the way you work.

reesp is opening to agencies in stages.

reesp at the centre, with WhatsApp and the apps it works with around it

Built for the businesses that run on WhatsApp

Travel agenciesPoints and miles traders

One desk, from the first message to paid

A look inside reesp, with real screens from a working desk.

Inbox

Every WhatsApp chat, answered as a team

Your WhatsApp number answered by the whole team, with the next step at the top of every chat.

  • Chats sorted by stage and urgency
  • Quotes and payment links sent in the thread
  • Assign, hand over and reply as a team
  • An approved template reopens a chat after 24 hours
Request access
app.reesp.com/inbox
reesp Inbox: Your WhatsApp number answered by the whole team, with the next step at the top of every chat.
Shown with demo data
THE REESP PLATFORM

Everything your business runs on, in one platform

46 connected tools that share the same clients, conversations and sales, so nothing is typed twice.

CommunicateEvery channel, one shared desk.8 tools
Shared inboxOne WhatsApp number, whole teamAI triageUrgent chats ranked firstTemplatesApproved WhatsApp messagesOutboxEvery send queued and trackedEmailGmail inside the same deskText messagesSMS beside WhatsAppCallsRecordings and transcriptsTeam chatTalk without leaving the desk
SellFrom the first message to an accepted quote.7 tools
LeadsEvery enquiry capturedJourney DeskEvery trip, quote to homeQuotesBranded, approved in the chatFollow-upsOpen quotes chased on timeRate searchHotel rates and availabilitySabre and GDSPNRs, tickets and exchangesBooking pageClients book from your rates
TripsLook after every trip once it is booked.8 tools
ItinerariesDay-by-day trip documentsClient portalTrips and documents onlineConciergeUpgrades and special requestsFlight monitorDelays and cancellationsRe-shopRebook when prices dropClaimsFlight compensation filedSuppliersHotels and vendor performanceOutsourcedSupplier hand-offs tracked
Points tradingBuy, sell and hold points and miles.7 tools
Miles DeskBuy and sell pointsPoints bankHoldings by programmeAward searchFind award seats to sellTrading floorThe live market tapePrivate floorsInvite-only trading roomsPrice rulesOne rule per programmePeer networkTrade with other desks
Get paidCollect, match and account for every payment.7 tools
Payment linksCard and bank in the chatInvoicesCreated from the quoteDeposits and balancesEvery instalment trackedRemindersBalances followed upReconciliationPayments matched to salesAccountingReceivables, books and exportsAgent commissionsEarned and paid, per agent
ManageRun the team and see the numbers.9 tools
TodayWhat needs you nowTasksFollow-ups for the teamCalendarTrips, calls and deadlinesCustomersFull history in one placeTeam boardWho is working on whatRoles and accessOwners and agents, set apartGoals and rewardsTargets and bonusesReportsSales and performanceMobile appThe desk on your phone
THE SHARED INBOX

Your customers chat. Your team closes the sale.

Everything WhatsApp can do in reesp, on your own number. Tap any number to see what it does.

The reesp shared inbox: a WhatsApp conversation with Rivka Levin, with Sabre and the stage and owner on the chat head
11 of 23WhatsApp, Instagram, Messenger, texts and emailEvery channel lands in one inbox, each in its own tab with its own count.
11 of 23WhatsApp, Instagram, Messenger, texts and emailEvery channel lands in one inbox, each in its own tab with its own count.

Use it as it is. Or let us build your desk.

Every account starts with a ready-made desk for travel or points trading. When you need your own steps, documents or automations, our team builds them for you.

READY ON DAY ONE

Ready-made desks

Choose travel or points trading when you sign up. Your desk arrives with the right stages, fields and documents, ready on day one.

Travel agenciesPoints and miles traders
Request access
BUILT FOR YOU

Custom desks and add-ons

We map how your business works, then build your stages, documents, reports and automations on top of the reesp core.

  • ✓Your own workflow and stages
  • ✓Custom documents and automations
  • ✓Onboarding and ongoing care
Talk to us

From quote to paid, without leaving the chat.

Quote, invoice and collect payment in the same conversation.

1

Send the quote in WhatsApp

A branded quote your client opens right in the chat.

Quote Q-1042$9,200.00
2

Your client approves and pays

One tap to approve, then card or bank transfer from a secure link.

Approved by Rivka11:52 AM
3

The payment matches itself

Paid into your own account and matched to the right invoice and sale.

INV-1042 paid$9,200.00

Card and bank payments, deposits and balances, all tracked against the sale.

FOR TRAVEL AGENCIES

Built for the way travel agencies work

Tell us how your agency sells when you sign up, and reesp sets up the desk for it.

Request access →
LeisureHolidays and trips for individuals and families.Quotes approved inside WhatsAppDeposits and balances chased for youDay-by-day itineraries
LuxuryHigh-touch trips, premium hotels and experiences.Hotel perks and upgrades on every quoteConcierge requests during the tripTraveler profiles and preferences
CorporateBusiness travel for companies and their people.Sabre and GDS ticketingDelays and cancellations flaggedCompany and traveler records
Groups and eventsGroups, events and incentive travel.Rooming lists and manifestsPayment plans for every travelerSupplier hand-offs tracked
SECURITY AND PRIVACY

Your customers trust you. You can trust reesp.

Passports, payments and private conversations stay separate, encrypted and under your control.

Read our privacy policy →
Your data stays separateEvery record belongs to one agency, and the database itself enforces it.
Encrypted where it mattersKeys, logins and sensitive client details are encrypted with AES-256.
Two-factor sign-inAn authenticator app and recovery codes protect every account.
You decide who sees whatOwners see the whole business. Agents see the work that is theirs.
Every device, every changeSee which devices are signed in, and who changed which setting and when.
Payments go straight to youClients pay through Stripe into your own account. reesp never holds your money.
Official WhatsApp connectionYour own number, connected through Meta's WhatsApp Business Platform.
Your AI, your keyAI features run on your own key, so your conversations are never pooled with anyone else’s.
Your data, yours to takeExport to CSV or QuickBooks, back up to your Google Drive, or ask us to delete it.

Run your agency from WhatsApp

We are opening reesp to agencies in stages. Request access and we will be in touch.

Request access
Reesp Travel — software shaped by the business